Morrinsville Real Estate Ltd and its salespeople are all licensed under the Real Estate Agents Act 2008, and operate under the REAA Code of Professional Conduct and Client Care. You can download and read the full code from the Real Estate Agent’s Authority website: www.reaa.govt.nz
We welcome your feedback whether offering a suggestion, observation, or expressing satisfaction or dissatisfaction with the service you have received from any of our Professionals agents or salespeople.
If you have a complaint, we initially encourage direct discussion with the salesperson with whom you have been dealing or our office management.
You can place your feedback in writing using the forms provided below and hand it to any of our staff members, forward it to the office, or to the address, fax number or email below, for follow-up and contact with you.
If you still have concerns, please contact the Professionals National Service Centre directly - www.professionals.co.nz.
You can also contact the Real Estate Agents Authority directly at any time in respect of a complaint. Details of their complaints process and their contact details can be found on the Authority Website.
We thank you for your communication and taking the time to make contact with us.
Professionals Morrinsville Real Estate Ltd
Licenced real estate agent
169 Thames Street
Telephone: +64 7 889 7069
Facsimile: +64 7 889 7053